RPA is a relatively new automation-led service delivery model. It enables the cost effective automation of basic rule-based tasks across client functions, replacing low- value processes performed by human FTEs (full time employee) with virtual or robot FTEs operating robot applications or software robot. These platforms operate on a 24×7 basis at about one-third of the cost of similar off- shore operators or about one-ninth the cost of an on-shore operator performing similar roles. RPA also provides for strong governance and auditability as it enables detailed and real-time traceability of all process steps.
We ,MADD Technology develops advanced capabilities to expand the scope of what automation can do, ensure the adaptation of RPA tools to improve clients’ businesses , automate rule-based actions, repetitive processes, tasks or activities more efficiently and cost effectively.